When you place an order or contact us, we collect the information you provide directly: name, email address, shipping address, and payment information. Payment data is processed by our payment gateway and is not stored on our servers.

We also collect standard technical data when you visit the site, including IP address, browser type, pages visited, and referring URLs. This is collected automatically through our hosting and analytics tools.

We use the information we collect to process and fulfill your orders, communicate with you about your order status, respond to inquiries, and improve the site experience. If you opt in, we may send you research updates and product information via email.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We use third-party services to operate the site, process payments, and manage customer communications. These include our payment processor (NMI), our CRM and marketing platform (GoHighLevel), and standard hosting and analytics tools. Each of these services operates under its own privacy policy and handles data in accordance with applicable law.

We do not share your data with any third party beyond what is necessary to fulfill your order and communicate with you.

This site uses cookies to maintain basic site functionality (such as session state) and to understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function as intended if you do.

We do not use tracking cookies for cross-site advertising or sell cookie data to advertisers.

We retain order and contact records for as long as necessary to fulfill legal and business obligations. You may request deletion of your personal data at any time by emailing support@lumepeptides.com. We will respond within 30 days and delete your data where legally permissible.

We use industry-standard measures to protect your information, including SSL encryption on all data transmission and secure, access-controlled storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security, but we take reasonable precautions to protect your data.

This site is intended for individuals 21 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, contact us at support@lumepeptides.com and we will remove it promptly.

Questions about this Privacy Policy or your data can be directed to support@lumepeptides.com or by phone at (239) 350-4532. We will respond within 5 business days.