Orders placed before 2:00pm EST on business days (Monday through Friday, excluding federal holidays) ship the same day. Orders placed after 2:00pm EST, on weekends, or on holidays ship the next business day.
Once your order ships, you'll receive a tracking number via email. Allow up to 2 hours for tracking to activate after dispatch.
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | $9.95 |
| Expedited Shipping | 2 business days | $19.95 |
| Overnight | Next business day | $34.95 |
| Free Shipping | 3–5 business days | Orders over $150 |
Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by weather, carrier disruptions, or incorrect address information are outside our control.
We currently ship to all 50 U.S. states and territories. We do not ship to P.O. boxes or APO/FPO addresses at this time. International shipping is not currently available.
Customers are responsible for ensuring all applicable laws in their state or jurisdiction permit purchase and possession of research compounds before ordering.
All orders are packaged in discreet, unmarked shipping boxes. Lyophilized peptides are stable at room temperature for short transit periods and do not require cold-chain shipping. For orders placed during extreme heat seasons, we recommend selecting expedited shipping to minimize transit time.
Once delivered, store all compounds according to the specifications included with your order. Lyophilized peptides should be stored at −20°C for long-term storage.
You are responsible for providing an accurate and complete shipping address at checkout. If a package is returned to us due to an incorrect address, refused delivery, or failure to pick up from a carrier facility, we will contact you to arrange re-shipment. Re-shipment fees apply.
We are not responsible for packages lost or stolen after confirmed delivery to the address provided at checkout.
If your order arrives damaged or is missing items, contact us within 5 business days of delivery at support@lumepeptides.com with your order number and photos of the packaging and product. We will assess on a case-by-case basis and issue a replacement or credit where appropriate.
For order or shipping inquiries, email support@lumepeptides.com. Include your order number and we'll respond within one business day.
All products on this site are for research and development use only. Products are not for human consumption of any kind. The statements made on this website have not been evaluated by the US Food and Drug Administration. These statements and products are not intended to diagnose, treat, cure, or prevent any disease. Lumé Longevity LLC is a chemical supplier and is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic Act. Not an outsourcing facility as defined under 503B. All products are sold for research, laboratory, or analytical purposes only.